Frequently Asked Questions


Customers


Q: How do I know i’m hiring a trustworthy person?

A: All of our providers are background checked, Dablr-approved through an application process to ensure quality, go through an online quiz which requires a score of 100%, and are able to be rated and reviewed. If a Dablr has an average rating of under 4.5 stars, they are removed from our platform. Each and every Dablr must verify their phone number, bank account, as well as upload a profile picture. Please review our safety tips so you can have the best possible experience on Dablr.


Q: How does instant accept work?

A: When you post a new task, you’ll be able to allow a feature called instant accept. When you enable instant accept, your task can be immediately accepted by any provider on Dablr. No need to review, chat, negotiate, or assign. Every provider is quality vetted and background checked, so you know no matter who accepts your task, you’re going to have a great experience.


Q: What kind of jobs can I post?

A: The best kind of jobs are anything the everyday person could do. Things like plumbing, roofing, construction, or any job that generally requires a professional license or are “professional” jobs are not to be posted on Dablr. Use your discretion when posting care related jobs like babysitting and pet care. If the everyday person could do the task, it’s perfect for Dablr.


Q: Why do you need my phone number?

A: We require and verify your phone number for security purposes. We are able to use this information to contact or block users from being on the platform, to verify who you are, and to stop people from making fake accounts.


Q: How do I take down my task after it's been accepted?

A: Your task will automatically be taken down after you have accepted your Dablr, or a Dablr has accepted your instant accept job.


Q: How do I pay?

A: All payments are required to be sent through the Dablr app with DablrPAY.


Q: How do I know how much to pay?

A: You can offer whatever you feel is fair for the task, but we recommend an average of $20/hour to ensure your task is accepted. Dablr providers can also make an offer on your task.


Q: How old do you have to be to use Dablr?

A: All of our users must be at least 18 years of age.


Providers


Q: How long does my application take to be reviewed?

A: The entire application process generally takes 3 business days.


Q: Why do you need my phone number?

A: We require and verify your phone number for security purposes. We are able to use this information to contact or block users from being on the platform, to verify who you are, and to stop people from making fake accounts.


Q: Why do you require profile pictures?

A: Safety is our #1 priority. We require all providers to have a profile picture so that customers you come in contact with know what you look like upon arrival.


Q: How do I apply to do a task?

A: When a new job is posted in your area, you’ll receive a notification. If you’d like to do this job, click on it and click the green button at the bottom. From there you send a brief message and make an offer if allowed. If the job is an instant accept, you will be able to immediately accept the job. Then your profile will be sent to the customer. If you are accepted for the task, you will be notified with the location of the task, and can message the customer through the app.


Q: How am I paid?

A: All payments are required to be sent through the Dablr app with DablrPAY.


Q: How old do you have to be to use Dablr?

A: All of our users must be at least 18 years of age.